9min
Broadcasts
Broadcasts and campaigns constitute the ability to push content to your engaged chatbot users. This makes it a great marketing tool for business owners and marketers. The opportunities are immense
– Keep your users engaged on a regular basis – Reach out to a specific segment of users for important notifications or transactions
Usage of broadcasts and campaigns,
- Trigger or schedule broadcast for the users
- Use Campaigns to subscribe users and schedule or send messages to engage them
- Send or schedule WhatsApp template messages for exiting and new users
Broadcast and campaigns are available for the following channels,
- Facebook Messenger – Supports sending messages to existing users only within 24 hours of the last user message
- Instagram – Supports sending messages to existing users only within 24 hours of the last user message
- Line
- Microsoft Teams
- Slack
- WhatsApp – Supports sending template messages to all existing and new users
- Website – Supporters sending messages only to active users
