Instagram as a channel has a list of pre requisites that the Instagram page/business account owner has to complete in order to deploy the bot
If you see an option to ‘Switch to Personal account’ that means you already have an Instagram professional/business account and can jump to Step 3.
If not, follow the below steps to convert your account to a Professional Account
Instagram Web:
Instagram Mobile App:
Select the type of account and type of business and save
This setting can be completed only through Instagram Mobile App. Please follow the below steps on Instagram mobile application,
This setting can be completed only through Instagram Mobile App. Please follow the below steps on Instagram mobile application,
After finishing the above steps, you can proceed to Engati portal and continue connecting your chatbot to Instagram