New age bots that provide instant information to their users are expected to send out notifications and updates when needed. Consider a use case of a bot used for booking tickets.
Once the booking is confirmed and payment is done a bot user would expect an email notification detailing the booking and payment information.
Engati provides this capability to its users with the help of Send Email node. A bot builder can configure an email node anywhere in the bot and send out notifications to their target audience.
Recipients: A bot builder can add a recipient email address manually or use a value saved in an attribute during the bot flow. A user can add multiple email addresses separated by a comma.
Subject: This is displayed as the subject line of the email.
Message: This is the body of the email. A bot builder can use attributes to add information in the body of the email.
This feature is present in our paid plans, Business plans and above.
You can add formatting options and other features such as
- Ordered List
- Bulleted List
- Indent More
- Indent Less
- Text Format Type
- Font Type
- Text Colour
- Text Highlight Colour
- Clear Formatting