Engati Product Docs

⌘K
Engati - User Guide
Getting started with Engati
Building your bot
Harnessing conversational intelligence
Deploying the bot
Broadcasts
Tracking & Analytics
Activating Live Chat
Managing your account
Engati for Shopify - What’s in it for you?
Engati APIs
What's New?
Docs powered by archbee 
7min

Two-Factor Authentication

Introduction

In today’s digital world, protecting your data from intruders or hackers is essential. This can be achieved through good security measures. Using a strong password does help you in maintaining a safe digital life. Still, sometimes a strong password can also be easily cracked by hackers.

Engati’s Two-factor authentication is implemented for the protection of the user’s credentials and the resources the user can access.

Enablement

  1. Go to Profile > Account settings > Password settings - Authentication mode
Document image

2. Based on the entitlement, you could see an option for a password with 2FA in the dropdown menu.

Document image

3. After selecting it, 4 blank boxes will appear to enter the OTP, sent on your associated email id.

Document image

4. Click on ‘Save’. 

5. You will be asked to set a secondary password for your account

Document image

6. You can always change the password by clicking on the OTP button and verifying your account.

Document image

7. Now Two-factor authentication is enabled for your account.

Verification

Once your two-factor authentication is enabled, in order to log in to your account you need to follow these steps:

  1. Enter your email address and password
Document image

2. If the password entered is correct, an OTP will be sent to the email address which is associated with your Engati account.

3. Along with that, a textbox would appear to enter the OTP.



Document image

4. If the OTP entered is correct, you would be able to log in to your account.

Updated 06 Dec 2022
Did this page help you?
Yes
No
UP NEXT
Managing your Team
Docs powered by archbee 
TABLE OF CONTENTS
Introduction
Enablement
Verification