Configuring Integrations
One of the most powerful features of Engati is the ability to integrate your chatbots with other platforms and services. With just a few clicks, you can connect your Engati bot to popular tools like Salesforce, Google Workspace, messaging apps, helpdesk software, databases, and countless others.
Some examples of services you can integrate with:
- Salesforce - Sync your Salesforce CRM data.
- Google Sheets - Pull data from spreadsheets.
- Google Calendar - Add calendar appointments.
- Freshdesk - Connect your helpdesk system.
- JSON API - Connect to any external API.
The Integration Nodes handle connecting to these other platforms behind the scenes. You don't need technical expertise. Just pick the node for the app you want to integrate with and configure it as needed.
This allows your chatbot to tap into data across your tech stack. It can pull customer data from Salesforce, add events to your calendar, get info from Google Sheets, and more. Integrations expand what your AI assistant can do!
If you face any issues or queries please reach out to us at [email protected].
