Engati - User Guide
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Building Your Bot
Nodes

Integrations Nodes

2min

Integration Nodes allow you to connect our platform with various other popular platforms, expanding its functionality and capabilities.

Pick Your Option

To add a Integrations Node to your chatbot, simply click on the “+Add Node” button and select “Integrations” from the list of available nodes. Once added, you will see a range of options to customize the content and appearance of your node.

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Here's a brief overview of the integration options available:

  • FreshDesk: Integrate with FreshDesk to manage customer support tickets and inquiries efficiently.
  • Google Calendar: Sync your platform with Google Calendar to schedule and manage events seamlessly.
  • Google Sheets: Connect with Google Sheets to automate data transfer and analysis processes.
  • Gorgias: Integrate with Gorgias for streamlined customer support and communication management.
  • JSON API: Use the JSON API integration node to integrate with any platform that supports API connections, enabling custom integrations.
  • Salesforce: Connect with Salesforce to synchronize customer data and streamline sales processes.
  • SMS: Integrate with SMS services to send automated text messages and notifications to users.
  • Zapier: Utilize Zapier to connect our platform with a wide range of other apps and automate workflows.
  • Pipedrive via Zapier: Sync our platform with Pipedrive to streamline sales and CRM processes.
  • ZenDesk via Zapier: Integrate with ZenDesk via Zapier for enhanced customer support and ticket management.
  • MailChimp via Zapier: Connect with MailChimp via Zapier to automate email marketing campaigns and manage subscriber lists.
  • Twilio via Zapier: Integrate with Twilio via Zapier to send and receive SMS messages and phone calls.
  • Gmail via Zapier: Sync our platform with Gmail via Zapier for email automation and communication management.
  • MySQL Via Zapier: Connect with MySQL databases via Zapier to automate data transfer and database management processes.

Each integration node offers unique functionalities tailored to specific business needs, allowing you to enhance productivity, streamline processes, and improve customer experiences.

We hope this user guide has provided you with a clear understanding of the Integration Node and its capabilities.

If you face any issues or queries please reach out to us at [email protected].