11min

Feedback, promotions, and retargeting

Promotional templates

Set up WhatsApp campaigns for new product launches, flash sales, festivals, customer re-activation, and more.

Name - promotional_campaign Category - Alert Update Language - English (en) Template type - Media & Interactive

Header - Image

Body - Celebrate with your family by sending them gifts at 25% off.

Button - Type - Call to action Label - SHOP NOW Url - Enter your website URL and then click on Add variable button on the right side.

Now, click on Preview and Submit button and add the below example values in the next step.

Example values - These are sample values for WhatsApp to approve the templates. Header image URL - Enter the image URL Button URL: {{1}} - ?utm_source=engati&utm_medium=whatsapp

Collect feedback

Collect feedback from your users, post purchase

Name - feedback Category - Alert Update Language - English (en) Template type - Media & Interactive

Header - We need your opinion!

Body - Hi {{1}},

Thank you for shopping with us.

Please rate your overall shopping experience with Engati.

Footer - Enbo from Engati

Buttons - Type - Quick reply Label 1 - AMAZING Label 2 - GOOD Label 3 - BAD

Now, click on Preview and Submit button and add the below example values in the next step.

Example values - These are sample values for WhatsApp to approve the templates. Body: {{1}} - Engati

Retargeting campaigns

Recommendations

Recommend best sellers to users

Name - recommendation Category - Alert Update Language - English (en) Template type - Media & Interactive

Header- Body - Hi {{1}},

We have one more great offer for you! Take a look at {{2}}, now available at a discounted price of {{3}}.

Buttons - Type - Call to action Label - BUY NOW Url - Enter the product link and then click on Add variable button on the right side.

Now, click on Preview and Submit button and add the below example values in the next step.

Example values - These are sample values for WhatsApp to approve the templates. Header image URL - Enter the image URL Button URL: {{1}} - Engati Button URL: {{2}} - Enter the product title Button URL: {{3}} - Enter the product price

Social proofing

Name - social_proof Category - Alert Update Language - English (en) Template type - Media & Interactive

Header- E.g-

Body - Hi {{1}},

Our customers are loving these {{2}}. We are offering this at a flat 10% off!

Try it and tag @instagramusername on Instagram, we’d love to know your experience too!

Buttons - Type - Call to action Label - BUY NOW Url - Enter the collection/product link and then click on Add variable button on the right side.

Now, click on Preview and Submit button and add the below example values in the next step.

Example values - These are sample values for WhatsApp to approve the templates. Header image URL - Enter the image URL Button URL: {{1}} - Enter the product name/collection name Button URL: {{2}} - Enter the product name

Contests

Name - contest Category - Alert Update Language - English (en) Template type - Media & Interactive

Header- 5 chances to win!

Body - Hi {{1}},

Winters are here and we’re giving you a chance to win your order! Simply place an order with {{2}} before {{3}} midnight to be entered in the lucky draw!

If you win, you get a 50% discount on your next order and a complimentary gift from {{4}}.

Buttons - Type - Call to action Label - BUY NOW Url - Enter your phone page link and then click on Add variable button on the right side.

Now, click on Preview and Submit button and add the below example values in the next step.

Example values - These are sample values for WhatsApp to approve the templates. Button URL: {{1}} - Engati Button URL: {{2}} - Enter your brand name Button URL: {{3}} - Enter some date Button URL: {{4}} - Enter your brand name

Win back

Send a message to engage dormant customers (especially loyal dormant customers)

Name - win_back Category - Alert Update Language - English (en) Template type - Media & Interactive

Header - Let’s start fresh

Body - It’s been a while since we’ve seen you.

Hi {{1}},

We’d like to understand more about your experience with {{2}} and if there’s anything we can do to help.

Buttons - Type - Quick reply Label - Share your experience

Now, click on Preview and Submit button and add the below example values in the next step.

Example values - These are sample values for WhatsApp to approve the templates. Button URL: {{1}} - Engati Button URL: {{2}} - Enter your brand name

Newsletter

Name - newsletter Category - Alert Update Language - English (en) Template type - Media & Interactive

Header -

Body - Introducing the {{1}}

Hi {{2}},

We have launched this new {{3}} for you, explore the range!

Buttons - Type - Call to action Label - Buy now Url - Enter your collection/product link and then click on Add variable button on the right side.

Now, click on Preview and Submit button and add the below example values in the next step.

Example values - These are sample values for WhatsApp to approve the templates. Header image URL - Enter the image URL Button URL: {{1}} - Enter the product name/collection name Button URL: {{2}} - Engati Button URL: {{3}} - Enter the product name



Updated 20 Jun 2022
Did this page help you?
Yes
No