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Engati - User Guide

Event	Shopify Admin Console Changes	Tag Name and Updated Against
A user places a prepaid order	A prepaid order is created	prepaid
A user places a COD order	A COD order is created	pending
A user confirms the COD order		confirmed
A user cancels the COD order	A COD order is cancelled and strikethrough	cancelled
A user converts the COD order to prepaid using a prepaid link	A previous COD order is cancelled and strikethrough A prepaid order is created	cod_canceled converted_cod_to_prepaid
A user places a COD order again using a prepaid link	A previous COD order is retained A newly placed COD order is cancelled and strikethrough	cod_confirmed cod_after_cod_canceled