Engati - User Guide
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Configuring Integrations
LeadSquared Connector
6 min
introduction engati integrates with leadsquared to enhance customer engagement by enabling the following sending notifications from leadsquared to users via engati sending marketing template messages from leadsquared via engati marketing and notifications from leadsquared part 1 setting up leadsquared with engati a bot must be deployed on whatsapp if not, complete the bot deployment before proceeding an api key will be generated by 360dialog for billing and usage tracking navigate to the cloud integration page in your engati account click on on the leadsquared connector connector integration enter your account name and click next create a separate path to be triggered for lsq and add the following script on the path var to = {{to}}; var temp template = {{template}}; process({"data" {"type" "template", "payload" temp template, "targetwhatsappnumber" to}}); select your bot and the path created above , then click next a pop up appears with the following fields http endpoint – copy this url; you will need to paste it into leadsquared delivery report callback url – leave this blank for now; it will be copied from leadsquared later authorization header key (prefilled) value (prefilled) – copy this value; it will be pasted into leadsquared do not click "save" yet open a new tab and proceed to part 2 part 2 setting up engati with leadsquared log in to your leadsquared account navigates to apps > apps marketplace and selects whatsapp business > settings > configure if you have already added your whatsapp business number , select it if not, follow these steps to add one click on + add whatsapp number in the top right hand corner of the pop up enter your whatsapp business number and account name click next you will be asked to select a service provider choose engati as your service provider proceed to authentication a pop up appears requiring send message url – paste the http endpoint copied from the engati portal permanent access token – delete the prefilled token and paste the value copied from the engati portal authentication header templates – copy these from the engati integration setup click save adding delivery report callback url once saved, go to the configured whatsapp number on lsq under whatsapp business click on authentication > copy the notification webhook url paste this into the engati portal under delivery report callback url pointers to note before creating an automation template creation the template has to be created on engati and the same template has to be created on lsq language selection if the template is created in english on engati, on lsq, select the language as english (us) button templates with quick reply under payload in lsq, mention flow \<provide postback to trigger a path> where provide postback to trigger a path is the path key to verify the integration in your engati account, go to my integrations , located next to the all integrations page for further assistance, please contact support\@engati com