MoEngage

7min
Introduction
The MoEngage integration with Engati enables businesses to leverage MoEngage’s advanced analytics, segmentation, and personalization capabilities along with Engati’s WhatsApp automation and chatbot solutions. This integration helps businesses engage effectively with customers on WhatsApp by automating campaigns and tracking message delivery.
Availability
The MoEngage integration is available for all Engati customers with access to WhatsApp services. It is listed under the Integrations section of the Engati platform.
How to Set Up MoEngage Integration on Engati
Step 1: Adding MoEngage Integration
Navigate to Integrations > Cloud Integrations > My Integrations.
﻿
Select MoEngage from the list and click Connect.
Enter an integration name to identify this connection.
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Enter your Account Name and click Next.
Configuring the Script Node on Engati
Add a Script Node in the selected path and connect it to the Start button.
Name the script node as MoEngage.
If adding multiple nodes, name them sequentially (e.g., MoEngage 2, MoEngage 3, etc.).
Pre-configure the script with the following code:
JS
var request = {
  "to": {{to}},
  "template": {{template}},
  "components": {{components}},
};
process({"data": {"type": "template", "payload": request, "integration": "MOENGAGE"}});
var request = {
  "to": {{to}},
  "template": {{template}},
  "components": {{components}},
};
process({"data": {"type": "template", "payload": request, "integration": "MOENGAGE"}});
﻿
Select your bot and your path which has script node enabled, then click Next.
﻿
Configuring the Script Node on Engati
Add a Script Node in the selected path and connect it to the Start button.
Name the script node as MoEngage.
If adding multiple nodes, name them sequentially (e.g., MoEngage 2, MoEngage 3, etc.).
Pre-configure the script with the following code:
﻿
JS
var request = {
  "to": {{to}},
  "template": {{template}},
  "components": {{components}},
};
process({"data": {"type": "template", "payload": request, "integration": "MOENGAGE"}});
var request = {
  "to": {{to}},
  "template": {{template}},
  "components": {{components}},
};
process({"data": {"type": "template", "payload": request, "integration": "MOENGAGE"}});
﻿
A pop-up appears with the following fields:
HTTP Endpoint – Copy this URL; you will need to paste it into MoEngage.
Delivery Report Callback URL – Leave this blank for now; it will be copied from MoEngage later.
Authorization Header: 
Key (Prefilled)
Value (Prefilled) – Copy this value; it will be pasted into LeadSquared.
Do not click "Save" yet. Open a new tab and proceed to Part 2.
Step 2: Configure Sender Details in MoEngage
Log in to your MoEngage account.
Enter the sender configuration details:
Sender Name: A recognizable name for the sender profile in MoEngage (5-50 characters).
WhatsApp Business Number: The registered phone number associated with Engati’s WhatsApp Business API (WABA number).
Authorization
Delivery Tracking URL: Copy and paste this from MoEngage into Engati’s dashboard.
Step 3: Update Delivery Tracking & Authentication
Copy the MoEngage Delivery Tracking URL.
Navigate to your Engati Dashboard.
Paste it in the configuration window for MoEngage Integration.
Click on Update Configuration to generate the API Secret (Authorization) from Engati.
Step 4: Finalize Authorization in MoEngage
Copy the API Secret from Engati.
Jump back to your MoEngage account.
Paste the API Secret into the Authorization field.
Click Save to successfully complete the integration.
Need Help?
If you encounter any issues or have queries, please reach out to us at [email protected].
Updated 03 Mar 2025
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