Engati helps you onboard or add a new WhatsApp number to your existing account. 

Steps for FBM Verification

WhatsApp Onboarding

WhatsApp Onboarding for Partners

Engati Product Docs

Start Here - Register or Login

Password Help

Navigation

FAQs WhatsApp Plans

Welcome To Engati !

Concepts

Nodes

Configuring Integrations

Enabling Multiple Languages

Enabling Data Formatting

Building Your Bot

Entities

Tabular Input

Training Resources

Configuring Conversational Intelligence

Harnessing Conversational Intelligence

Slack

Telegram

Microsoft Teams

Facebook

Website

WhatsApp

X (formerly Twitter)

Line

WeChat

Mobile SDKs

Instagram

Deploying the bot

Activating Broadcasts

Campaigns

Analytics for Broadcast and Campaign

Retargeting Broadcast

Broadcast Auto-Retry

Broadcast Auto-retry Analytics

Sending Broadcast Using MM Lite – WhatsApp (Beta)

Template Message

External Broadcast API

Broadcast - Best Practices

Simplified Broadcast

Marketing Analytics

Click-to-WhatsApp Ads

Marketing Campaigns and Automations

Users

Analytics

API Logs

Error History

Tracking & Analytics

OneView Inbox (messages)

Live chat Settings

Enhanced Agent and Conversation Management

Activating Live Chat

Region & Theme Settings

Usage Details

Billing Details

Password & Security Settings

Notification Settings

Managing your Team

Managing Your Billing Subscription

Get Professional Help

Get Expert Assistance

Engati Technical Support

Managing your account

Onboarding & Deployment

How to use the conversation builder?

How to add agents and use Live Chat

Website CTA Pop-Ups

How to setup WhatsApp notifications

How to set up Instagram Automation

How to add FAQs

Product Recommendations in Inbox

Revenue Dashboard / Feature Configurator / Campaign Analytics

Shopify Settings

Conditional Abandoned Checkout Notifications

User segments

Customer segments

How to reduce return to origin (RTO) orders

Engati for Shopify - What’s in it for you?

Engati for WooCommerce - Onboarding and Deployment

Docusense Search

Configuring Conversational Intelligence (with LLM enabled)

Understanding Prompts in Generative AI

Configuring AI Response Settings

Guide to Custom Prompting

Show Related Matches (SRM): Implementation Guide

Configuring and Using Question Suggestions

Enable LLM for Multilingual capabilities

Gen AI Updates

Generative AI

Enabling Voice Bots

API Trigger V1

API Trigger V2

Engati APIs

Pre-requisites for faster Support

Release Notes May 2022

Release Notes June 2022

Release Notes July 2022

Release Notes August 2022

Release Notes September 2022

Release Notes October 2022

Release Notes November 2022

Release Notes December 2022

Release Notes January 2023

Release Notes February 2023

Release Notes March 2023

Release Notes April 2023

Release Notes May 2023

Release Notes June 2023

Release Notes July 2023

Release Notes August 2023

Release Notes September 2023

Release Notes October 2023

Release Notes November 2023

Release Notes December 2023

Release Notes January 2024

Release Notes February 2024

Release Notes March 2024

Release Notes April 2024

Release Notes May 2024

Release Notes June 2024

Release Notes July 2024

Release Notes August 2024

Release Notes: September 2024

Release Notes: October 2024

Release Notes: November 2024

Release Notes December 2024

Release Notes: January 2025

Release Notes: February 2025

Release Notes: March 2025

Release Notes: April 2025

Release Notes: May 2025

Release Notes: June 2025

What's New?

Platform Tutorials

Engati - User Guide