Enabling data formatting
Organizations across continents are adapted to different formatting options, flexibility in terms of Formatting would make the chatbots more user-friendly in terms of how data is being presented to them.
You can access this option by navigating to Configure -> Advanced -> Formatting.
Identifier – Identifier is used for providing the name that would help you recognise your choice of formats.
There are three types of formats we support for formatting.
Digit Grouping: The number of digits contained between each separator for all digit groups.
You can either group them as
12,12,121 123,123,123 123456789
Grouping Selector: The character for separating the groups of digits in numbers.
Format: Select the time format to be used
12-hour format 24-hour format
Add preceding zero: Enabling this would add 0 in front of the hour time when the value is single.
Before Enabling: 8:32 After Enabling: 08:32
Include Seconds: Enabling this will add the second column to the time too
Depending upon the style you will be provided with the following options to configure.
Date Separator – Slash, Hyphen, Space, Period
Component Order – Date, Month, and Year
Year Format – YY or YYYY
This would have 6 pre-defined templates through which you can use the same.
Preview Option – This option would present how the data would be presented and modified with the changes being added to them.