Enabling data formatting

Organizations across continents are adapted to different formatting options, flexibility in terms of Formatting would make the chatbots more user-friendly in terms of how data is being presented to them.

You can access this option by navigating to Configure -> Advanced -> Formatting. 

Identifier – Identifier is used for providing the name that would help you recognise your choice of formats.

There are three types of formats we support for formatting.

Digit Grouping: The number of digits contained between each separator for all digit groups.

You can either group them as

12,12,121 123,123,123 123456789

Grouping Selector: The character for separating the groups of digits in numbers.

Format: Select the time format to be used

12-hour format 24-hour format

Add preceding zero: Enabling this would add 0 in front of the hour time when the value is single.

Before Enabling: 8:32 After Enabling: 08:32

Include Seconds: Enabling this will add the second column to the time too

Depending upon the style you will be provided with the following options to configure.

3.3.1 Short

Date Separator – Slash, Hyphen, Space, Period

Component Order – Date, Month, and Year

Year Format – YY or YYYY

3.3.2 Long

This would have 6 pre-defined templates through which you can use the same.

Preview Option – This option would present how the data would be presented and modified with the changes being added to them.