Engati - User Guide

Generative AI

7min
docusense with gpt allows you to upload knowledge base documents like pdfs and urls to the engati platform the bot can then use these materials to answer user queries creatively by generating responses based on the content rather than picking statements directly from the documents, the bot reads and understands the content when users ask questions, it provides new answers related to the information in an intelligent, conversational way this feature enables your bot to become knowledgeable about a topic by reading through documents you provide the generative ai then produces relevant, personalized responses to users' questions without needing extensive manual scripting it allows your bot to dynamically answer a wide range of queries by learning from uploaded knowledge bases setting up setting up step 1 navigate to integration > cloud integrations > esensegpt step 2 from the drop down menu select either openai or azure openai and then click on "authorize" openai is an artificial intelligence research organization they have developed very advanced ai systems like gpt 3 for generating human like text azure openai is microsoft's offering that makes openai's models easily accessible on the azure cloud platform so openai does the research and creates the ai models azure openai takes those models and provides easy access to them through microsoft azure this allows developers to integrate openai's powerful models like gpt 3 into their own applications using azure's tools and services they don't have to build the ai models from scratch step 3 give an account name as desired and then add openai generated api key step 4 once your openai key is successfully added to the bot, navigate to configure > integrations > esensegpt step 5 from the dropdown menu select the your openai account step 6 the basic setup for docusense with gpt is done now , you can upload the required documents navigate to train > generative ai > upload document step 7 upload the document and keep in mind that url/pdf can be uploaded there are two options available upload single url/file to upload a single url/file, select the ‘single url/file’ option in the ‘document name’ field, enter a name for the document this name will help you identify the document later next, select the ‘category’ from the dropdown menu the ‘category’ field allows you to categorize the document for better organization and retrieval finally, click the ‘browse’ button to select the file you want to upload upload multiple urls to upload multiple urls, select the ‘upload multiple urls’ option next, click the ‘browse’ button to select the file you want to upload note if uploading a home page url , it should not have more than 100 embedded urls step 8 once uploaded , it takes around 5 minutes to process the document new feature addition previously, documents uploaded for training in esensegpt remained static, requiring manual updates to reflect changes an auto refresh mechanism now updates all previously uploaded documents after a set time period, keeping the training data current step 9 once the document is processed successfully , we can see the status as ready to search step 10 if we see status as error, please check the previous steps of setup is not missed step 11 ask any query to the bot and bot should be able to return a response if the answer to the query asked is present in the documents uploaded generative ai takes your bot's language comprehension and ability to handle conversations to the next level your bot becomes smarter over time with minimal training it's an easy way to create extremely natural and capable conversational experiences if you face any issues or queries please reach out to us at support\@engati com