Engati - User Guide
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Building Your Bot
Configuring Integrations
Hubspot CRM
13min
introduction introduction welcome to our guide on integrating your chatbot with hubspot this seamless integration empowers you to streamline customer interactions, capture valuable leads, and optimize marketing and sales efforts whether you're a seasoned user or new to chatbots, this document will walk you through the setup and advanced configurations, unlocking the full potential of your chatbot and hubspot integration let's get started! availability availability it is available under integrations > cloud integrations > hubspot setup setup step 1 creating an account on hubspot to link your bot with your hubspot account, it's essential to have a hubspot account set up you can create a new account on husbpot using any preferred method or log in with your existing account credentials step 2 hubspot configuration on engati account access your engati account and navigate to the "integrations" section located in the left menu panel 2\ in the "integrations" menu, select "cloud integrations" and scroll down until you locate the hubspot option 3\ click on "add account" and then proceed to select "continue" on the authorization access disclaimer tab 4\ after selecting the "hubspot" option, you'll be redirected to a new tab where you can choose the appropriate region 5\ in a case where you have not logged in to your hubspot account, it will display the below screen to help you in creating a new account or to log in with the existing account 6\ once you create or log in to the existing account, you’ll be asked to choose the same account as shown below 7\ you'll be redirected to the hubspot portal to grant permission to access your data simply click on "connect app" to continue 8\ you will receive a pop up on your engati account upon successfully connecting your hubspot account you can find your account listed in the connected account section for verification step 3 configuring hubspot integration node navigate to the "builder" section and choose the path that suits your requirements 2\ click on "add node" to add the hubspot integration node 3\ scroll down to the "integrations" section and choose the "hubspot" node 4\ select an action from the dropdown menu based on your specific use case for our current use case, it is ‘create contact’ let’s take a use case of creating a contact to pass the user details in hubspot, let’s start by asking the user for their details using the request user data node requesting users for their basic information such as email address, first name, last name, etc note "user prompt, attribute name, and similar fields are entirely customizable set their values as per your choice " 2\ after configuring all the 'request user data' nodes, link the hubspot node to the final node in your flow here's a preview of the hubspot node for the use case described above node connection overview