A chatbot without any multimedia is boring chatbot and users might not interact the the chatbot. Engati allows you to share image files, audio files and video files based on specific workflow trigger points.
1. Image Node
To be able to send an image to a Chatbot during a conversation flow, you can use the Send Image Node.
Note: Maximum file size is 1MB. The supported format is jpeg, jpg, png, and gif.
2. Audio Node
You can share mp3 and m4 files on the chatbot. You can either enter the URL or upload the Audio/Video file from your local.
Note: Maximum file size is 10MB. The supported format is mp3.
3. Video Node
Engati has integrated video loads while setting up your logic paths on the bot. You can either enter the URL or upload the video file.
Note: Maximum file size is 25MB. The supported format is mp4
4. Document Node
You can upload documents that can be shared with users, users can click on the arrow button to view and download the PDF.
Note: Maximum file size is 25mb