Microsoft Outlook
Chatbots built with Engati can connect to your Microsoft Outlook calendar. This is highly useful for scheduling tasks, appointments, and reminders.
For example, a customer support bot can book a technician visit directly in Outlook. An internal HR bot can schedule employee meetings effortlessly.
The Engati platform simplifies the integration—no coding required! Just use the Microsoft Outlook integration node.
Once connected, the chatbot can:
- Check your calendar availability
- Add new events to your calendar
- Get reminders for upcoming events
- Schedule meetings or appointments
- List calendar events within a specific time range
- Update existing events
This saves time by automating calendar management, eliminating the need for back-and-forth scheduling. The bot handles everything within the conversation seamlessly.
Any use case that involves booking appointments, sending invites, scheduling meetings, or managing calendars will benefit from this integration. It makes your chatbot smarter and more helpful for end users.
The Microsoft Outlook integration is available on the Business plan or higher.
Navigate to Integrations > Cloud Integrations > Microsoft Outlook > Connect
An authorization popup will appear. Click Continue.
- Select Microsoft Outlook App
- You will be redirected to the Microsoft login page. Sign in with your Microsoft account.
Once signed in, you will be redirected to the Engati portal, where you will see an Account Connected popup.
Now your account is successfully connected!
Once connected, you can integrate calendar actions like creating events, checking availability, sending invites, and more into your chatbot conversation flows.
In Builder, click Add Node.
Go to Integration > Microsoft Outlook.
- Select the connected account from the drop-down menu.
Choose your action:
If you encounter any issues or have any queries, please reach out to us at [email protected].
