Microsoft Outlook

overview chatbots built with engati can connect to your microsoft outlook calendar this is highly useful for scheduling tasks, appointments, and reminders for example, a customer support bot can book a technician visit directly in outlook an internal hr bot can schedule employee meetings effortlessly the engati platform simplifies the integration—no coding required! just use the microsoft outlook integration node once connected, the chatbot can check your calendar availability add new events to your calendar get reminders for upcoming events schedule meetings or appointments list calendar events within a specific time range update existing events this saves time by automating calendar management, eliminating the need for back and forth scheduling the bot handles everything within the conversation seamlessly any use case that involves booking appointments, sending invites, scheduling meetings, or managing calendars will benefit from this integration it makes your chatbot smarter and more helpful for end users steps for integration the microsoft outlook integration is available on the business plan or higher steps to authorize the calendar node navigate to integrations > cloud integrations > microsoft outlook > connect an authorization popup will appear click continue select microsoft outlook app you will be redirected to the microsoft login page sign in with your microsoft account once signed in, you will be redirected to the engati portal, where you will see an account connected popup now your account is successfully connected! how to use once connected, you can integrate calendar actions like creating events, checking availability, sending invites, and more into your chatbot conversation flows steps to add microsoft outlook node to the bot in builder , click add node go to integration > microsoft outlook select the connected account from the drop down menu choose your action https //help engati com/rt2b create event book an event at a selected time https //help engati com/get schedule check availability in the calendar https //help engati com/list calendar events in time range retrieve events within a specific timeframe https //help engati com/update event modify an existing event need help? if you encounter any issues or have any queries, please reach out to us at mailto\ support\@engati com