Offer Message Templates

introduction introduction effortlessly incorporate expiration dates and dynamic countdown timers into your whatsapp template messages this powerful addition of limited time offer templates ensures seamless communication of time sensitive offers, adding urgency to your promotions and fostering increased customer engagement availability availability you can navigate to the section through go to broadcast from the left navigation menu > message template page > click on create new template choose between creating the template from scratch or importing from the template library based on your industry and use case our engati mobile app now fully supports limited time offer templates (lto) these templates once created & approved on the engati desktop app will now be available on the engati mobile inbox as well and can be sent as a template message to your users limitations limitations only templates categorized as marketing are supported users who view an offer with coupon template message using whatsapp web app or desktop app will not see the offer, but will instead see a message indicating that they have received a message offer with coupon templates do not support for on premise whatsapp numbers set up set up you can create the template in two steps step 1 > define your template step 2 > add content in your template step 1 of create template page template name add a name to identify your template through search easily use lowercase alphanumeric characters \[a z,0 9] and underscores ( ) for template names without spaces language choose the preferred language purpose of the template marketing this category is used for sending promotional offers and product announcements select the content of your template opt for 'offer with coupon' from the dropdown menu header (text/media) choose as per your needs the remaining fields are mandatory offer section, body text, and buttons click 'continue' to proceed to step 2 step 2 of create template page if header type was selected in the previous step, then header type choose image or video image > add the image file link by clicking on ‘browse’ only file types up to 5 mb and in jpg, jpeg, and png format are allowed video > add the video file link by clicking on ‘browse’ only mp4 file type is allowed the maximum allowed file size post processing is 16 mb offer title enter the title of your offer for example “buy 2 get 1 free” offer code enter your offer code the code should not have any spaces for example “b2g1” offer expiry toggle enable or disable as needed if enabled, you can select the expiry date and time while sending the message as broadcast or via inbox body text add your message about the offer or your products limit your message up to 600 characters including values from variables used you can add emojis and format the text add variables for dynamic content which makes your message personalised buttons button 1 (copy code) it is to copy the offer code from the whatsapp message directly button 2 (url) add the button name and the redirection url finally, click ' request approval ' after requesting approval, a pop up screen will prompt you to enter a sample value for any attributes used in the body text enter as required note meta approval typically takes around 24 48 hours