Engati - User Guide
What's New?

Release Notes December 2023

5min

As part of our monthly deployments, we had a release on 5th December 2023. Following is the summary of the changes:

Broadcast and channels

Broadcast

Description

  • Automatic retries for genuinely failed messages
  • Option to manually retry broadcast for failed numbers
  • Resume sending of paused or stopped broadcasts

Platform

Integrations

Description

  • We have Zoho CRM, Hubspot and Judgeme as integrations available, gradually expanding and improving upon the existing integrations

Feature Impact

  • Reduce time to onboard and increase stickiness for existing customers

RTL Support for website bot messages

Description

  • Users will now be able to see messages for Arabic languages as RTL. This will not be enabled or available by default and will work with some script changes to the website widget script

Feature Impact

  • Help with Arabic and all RTL languages where the text will appear RTL. This helps Engati improve customer acquisition and retention in Arabic language countries