Engati - User Guide
What's New?

Release Notes November 2023

5min

As part of our monthly deployments, we had a release on 6th November 2023. Following is the summary of the changes :

Broadcast and Channels

Increase throughput for WhatsApp Cloud

Description

WhatsApp Cloud has a high throughput compared to the on-prem offering, now the same will be reflected in the broadcasts triggered from the Engati portal

Feature Impact

Allow customers to send broadcasts at a higher throughput thus resulting in quicker turnaround times

Request Location on WhatsApp

Description

Request User Data node can now accept location as native input instead of asking users to first share location, now they can just click on a button to do the same

Feature Impact

Improve accuracy as customers tend to share live location which is not supported, now they can readily share only current location

Platform and Billing

Download MAU details (WL Partners)

Description

Partners cannot get access to the MAU consumptions until they reach out to the billing team, now they’ll be able to download the same from the MA portal

Feature Impact

Help save billing team’s time by providing details to partners every month, help save at least 3 hours of effort each month, and also provide transparency to partners

Online indicator for WhatsApp

Green indicator that shows online/availability for Website users, can now also be used to determine the 24 hour expiry period for WhatsApp users

Shopify

PayU integrations

Description

Shopify as well as Non-shopify customers can now integrate with PayU to send out payment link to their customers in the purchase journey. This is available as a webview node in the path builder using which we can generate payment links and send out in the purchase journey

Feature Impact

Since we have an additional Payment gateway on our platform, we can acquire more customers and convert the customers faster who use PayU as payment gateway.