Release Notes December 2024

hi everyone, we’re excited to share the latest updates for december 2024! here's a summary of the new features and improvements feature enhancements & new additions mongodb support as vector storage purpose mongodb is now supported as vector storage, replacing chromadb for enhanced efficiency impact resolves chromadb related issues and aligns with the vision of a unified database across engati benefit provides a scalable and efficient solution for vector storage, improving system performance indexing improvements remove unnecessary paths from url to be trained description filters irrelevant sections of urls during training to eliminate noise impact improves bot training accuracy, resulting in better query responses, especially for ecommerce customers benefit enhances the quality of responses by removing irrelevant content during indexing search support for llm faqs purpose enables retrieval of llm trained faqs through portal search impact simplifies faq management for bots, allowing quicker training of unanswered queries benefit improves efficiency for partners like sayhai who manage extensive faq datasets genai download uploaded docs for training purpose customers can now download and view uploaded training documents (pdf format) impact provides better visibility into training materials, enhancing control and usability website widget expansion of bot widget for genai source \[beta] purpose allows urls and pdfs to open within the bot, ensuring a seamless user journey impact prevents broken bot interactions caused by redirections benefit provides users with an uninterrupted experience while accessing external content website widget scroll to the end description adds a floating button for quick navigation back to the latest messages impact simplifies navigation for users reviewing chat history benefit reduces navigation friction, especially for customers revisiting faqs during chats registration workflow capturing phone number from social sign up purpose makes phone number entry mandatory for new users signing up via social platforms impact enhances data uniformity and improves sdr team efficiency benefit streamlines the onboarding process for new users website widget country code picker enhancement description introduces a dedicated search bar for country codes impact resolves user issues and enhances search functionality whatsapp increase in sandbox limit for numbers added description increases the limit of contact numbers added to the sandbox for testing purposes impact supports larger testing groups for customers broadcast add ‘template name’ column purpose provides a configurable "template name" column in the broadcast dashboard impact improves visibility into broadcast details for customers broadcast auto retry analytics enhancements analytics dashboard now includes retry statistics auto retry is now supported for "trigger a path" broadcasts in addition to "template messages " stats 45% increase in recovered messages 16% improvement in delivery rates after retries shopify not/exclusion operator in segment purpose enables better segmentation with not/exclusion operators impact available for parameters like last order, product type, and location benefit enhances campaign targeting flexibility for shopify customers integration clevertap and moengage added description new integrations with clevertap and moengage under the marketing category impact available for all shopify/woocommerce growth, pro, and enterprise 2024 customers, wl partners, and resellers benefit enhances marketing capabilities for customers using these platforms whatsapp payments add notes in the configuration purpose adds the ability to include notes or attributes in whatsapp payment configurations impact enhances tracking and auditing capabilities for razorpay users