Engati - User Guide
What's New?
Release Notes: January 2025
4min
enhancing functionality, clarity, and user experience greetings, here are the latest updates and enhancements introduced this month new features and improvements revenue dashboard enhancement description redesigned dashboard layout to improve comprehension of delivered, read, clicked, and failed rates impact simplifies analytics interpretation for customers using the simplified view conversational data capture node purpose replaces form based input (rud node) with a conversational, contextual approach to data capture availability for customers with llm enabled and esensegpt integrated portal language and locale update renamed "portal language" to "portal locale" for clarity added a language preview option to display supported portal languages impact improves understanding of language and locale settings customer size page removed reason eliminated as it provided no valuable insights for the pre sales team impact no change to registration numbers; streamlines registration workflow node enablement terminology update standardized terminology to "upgrade now" for all plans when a node is unavailable phone number pop up adjustment change made the ph no pop up non mandatory and reduced trigger time to 5 seconds after login or registration impact increased ph no capture rate to 50% (from 31 1% previously) cta pop up enablement for non shopify customers feature customers can configure cta pop ups and customize css/js under config > web display availability requires entitlement ( show custom js css cta settings show custom js css cta settings ) usage details update for conversations change aggregated all non whatsapp conversation types into a single count impact simplifies usage details display and eliminates confusion sample file for wl customers’ bulk uploads feature added a sample file for training genai data, reducing confusion for wl partners like orai/xbotic password attribute in form node update added a "password" attribute type with regex validation and redaction use case built for celebi aviation to meet security standards patch request support feature patch request type added to json api and file upload nodes impact expands api functionality, addressing feedback from celebi aviation expert assistance invoice generation feature automates invoice creation for tasks executed under expert assistance wallet currency restriction change restricts currency changes if a wallet has a balance impact prevents mismatches and potential revenue loss broadcast enhancements template analytics feature added broadcast analytics on quick sight for user level insights and customizable use cases impact provides a detailed view of broadcast performance sandbox number limit increase update ma can now add more than 25 numbers to the sandbox in special scenarios whatsapp specific updates flow attribute tagging feature automatically tags attributes for each input in whatsapp flows impact simplifies flow configuration for customers without script node access capture payment responses feature whatsapp pay responses stored in user whatsapp pay response user whatsapp pay response for further action impact facilitates error handling and next step automation direct meta tsp enhancements update completed pending items (e g , whatsapp flows, whatsapp pay) impact supports enterprise customers moving to direct meta tsp, including bandhan life looking forward continued dashboard improvements for revenue analytics expanding functionality for conversational experiences and integrations strengthening support for enterprise use cases with enhanced workflows for questions or further assistance, feel free to contact support