Release Notes July 2024

hi all, as part of our monthly deployments, we had a release following is the summary of the changes new features & updates new features & updates billing dashboard on metabase description introduced a dashboard for customer success and billing teams to track subscription details, outstanding payments, and renewal dates impact proactive engagement to reduce churn, enhance collections, and improve customer retention enablement available by default for relevant teams google meet link in calendar events description added a "generate google meet link" toggle in the google calendar node, providing flexibility for online consultations impact simplifies event creation for customers preferring virtual meetings enablement no additional enablement required enhanced model support in esense gpt description added support for new models like gpt 4 turbo, gpt 4o, gemini 1 0 0, gemini 1 0 0 pro, and gemini flash impact faster response times and improved multi modal features for better conversational ai enablement automatic integration with esensegpt show related matches (srm) description displays additional relevant genai faqs to guide user conversations and avoid mismatched responses impact enhances end user engagement and drives meaningful interactions enablement can be enabled for customers using genai faqs llm faq bulk upload via portal description added portal support for bulk uploading, managing, and editing llm faqs impact simplified management of faqs with genai integration for better alignment with llm responses enablement no additional setup required upgrad conversational flow optimization description enhanced multi category support in upgrad's conversational dialogue flows based on user feedback impact improved user interaction and flow efficiency enablement no separate enablement is necessary multi tier entitlements for llm description introduced tiered entitlements (basic, advanced, custom) for llm features impact streamlined feature access based on customer plans enablement requires entitlement setup based on customer requirements reels in oneview description added instagram reels preview functionality directly in oneview impact streamlined workflow by reducing app switching for instagram channel users enablement enabled by default for relevant customers revenue dashboard for ecom accelerator plans description introduced a dashboard showing revenue and orders from whatsapp broadcasts and abandoned checkouts for shopify/woocommerce customers impact improved roi tracking and campaign optimization enablement available to accelerator plan users onboarding training for wa accelerator plan description added training videos and a basic journey to assist new whatsapp accelerator customers impact reduced customer support effort and improved onboarding experience enablement available to whatsapp accelerator customers changes to existing features default opt out path in wa bots description added a default opt out path for whatsapp non ecommerce plans to simplify marketing workflows impact streamlined setup for whatsapp marketing campaigns enablement available to all non ecommerce whatsapp accelerator customers ui changes description configuration has been moved from the top right "gear" icon to the main navigation alongside dashboard and documents impact improved accessibility for generative ai settings enablement automatically applied meta tsp with billing end to end workflow description enabled parallel onboarding with meta tsp, allowing direct billing with meta and reducing dependency on 360dialog impact simplified customer journey from registration to whatsapp number onboarding enablement requires enable wa manager entitlement and meta tsp setup deprecations google business manager (gbm) channel discontinued description removed gbm from the portal due to google discontinuing support after july 31, 2024 impact customers using gbm must migrate to alternative channels no new conversations will be created post july 31 other improvements marketing analytics description consolidated whatsapp marketing activities, including broadcasts and ctwa, into a single analytics view impact improved engagement tracking and actionable insights for customers enablement no separate enablement needed