Release Notes June 2024

hi all, as part of our monthly deployments, we had a release following is the summary of the changes new releases new releases whatsapp plan page description added a "manage plan" page under account settings for all whatsapp plans, including wa accelerator, growth, pro, and enterprise applicable for all whatsapp customers impact customers can explore subscription plans, view the benefits of higher plans, and easily contact sales/support for upgrades enablement no separate enablement is required genai private cloud support and optimization description decoupled genai and platform features to enable independent scaling, maintenance, and optimization for private cloud deployments applicable for customers adopting the "engati in a box" solution for private cloud impact enhanced system performance, simplified updates, and optimized resource allocation enablement no separate enablement is needed seamless conversational dialogue experience description enabled a seamless conversational experience for end users using llm, improving engagement and conversion tracking applicable for customers like upgrad focusing on improving end user interaction impact enhanced understanding of user behavior, conversion funnel creation, and guided conversations leading to higher conversions enablement no separate enablement is necessary dynamic language selection description allows users to switch between languages during a conversation, ensuring accurate responses in multilingual setups applicable for customers using genai bots with multi language support impact improved bot accuracy and user satisfaction in multilingual conversations enablement no separate enablement is required ecom feature configurator enhancement description consolidated shopify/woocommerce settings into a single page for easier navigation and updates applicable for shopify/woocommerce customers on accelerator & base/pro plans impact simplified configuration of features like abandoned checkout, cod to prepaid notifications, and order updates enablement no separate enablement is needed changes to tsp workflow description improved onboarding workflow to manage whatsapp apis and linked emails in 360dialog, with a centralized view for all whatsapp numbers applicable for all new whatsapp plan customers impact reduced onboarding time and eliminated revenue leakage by controlling self sign ups enablement no separate enablement is required headers in status webhook description added authentication and security to the status webhook for dumping status packets to external systems applicable for customers using 360dialog whatsapp impact improved security and readiness for enterprise needs enablement enable webhook status headers entitlement is required revamped integrations ui description redesigned ui to support the growing number of integrations for ease of exploration and deployment applicable for new direct customers from june 12, 2024 impact reduced time to discover, identify, and deploy integrations enablement enable cloud integrations v2 entitlement is required changes to existing features new input for rud replies description users can now enter rud replies using the existing response box instead of a separate input field applicable for all customers with rud enabled bots impact reduced drop offs during rud interactions enablement can be enabled from web display > settings > message settings ecom revenue attribution optimizations description enhanced workflows to provide clearer attribution for conversions, with first touch, last touch, and multi touch models applicable for shopify/woocommerce customers impact improved visibility into high performing workflows and roi calculations enablement no separate enablement is needed conversion triggers enhancements description enabled conversion triggers via cta popups on both e commerce and non e commerce websites to analyze user behavior and provide personalized recommendations applicable for all customers using ctas impact increased engagement, guided assistance, and improved conversions enablement manual setup and development required based on customer requirements