Engati - User Guide
What's New?
Release Notes: March 2025
11 min
greetings, we’re excited to share the latest updates for march 2025! here's a summary of the new features and improvements google sheets node picker changes google's verification policy changes required re verification of the app the current scope needed third party verification, which was avoided by adjusting the scope update customers will now see a sheet picker ui , allowing them to select from their available sheets instead of manually entering details built for businesses using google sheets integration impact enhances user experience by simplifying sheet selection archival and download on template analytics previously, broadcast analytics only included data from broadcasts sent via the platform, excluding those triggered via api this limited visibility into overall broadcast performance update broadcast analytics will now include data from wrapper api and api triggered broadcasts , providing a comprehensive view of all sent broadcasts built for businesses using wrapper apis and api triggers for broadcasts impact ensures accurate performance tracking across all broadcast methods migration of existing customers to joint solution/tsp customers using only 360dialog are being migrated to the engati + 360dialog tsp joint solution to improve onboarding visibility with meta update migration will ensure onboarding is attributed to engati , improving support and visibility customers have received migration instructions (as shown in the attached screenshot) built for existing 360dialog customers impact provides a seamless migration experience with better visibility and support audit of gen ai prompt changes previously, genai prompt changes were not logged, making it difficult to track modifications update all genai prompt changes will now be logged in the database the entire configuration settings of generative ai will be stored for auditing built for customers using genai in workflows impact provides better tracking and accountability for ai generated content enhance fallback in send template message node customers using status packet tracking in the template message node had confusion around fallback behavior when tracking failed update fallback mechanism is now clearly defined , with better explanations for status packet type wait time path to trigger built for customers tracking message delivery status impact clarifies fallback behavior , making configuration easier custom country codes for rud node previously, custom country codes were only available for form nodes , limiting flexibility in phone number collection in rud nodes update custom country codes can now be enabled for rud nodes , allowing businesses to prioritize preferred country codes at the top of the list built for businesses using rud nodes for phone number collection impact improves user experience when entering phone numbers auto refresh for esensegpt training data previously, documents uploaded for training in esensegpt remained static, requiring manual updates to reflect changes update auto refresh mechanism now updates all previously uploaded documents after a set period built for esensegpt customers impact ensures up to date training data without manual intervention

