Engati - User Guide
Simplified Broadcast
Sending Broadcast Using MM Lite – WhatsApp (Beta)
8 min
we are excited to introduce support for meta’s marketing messages lite (mm lite) api , now available on the engati platform this api is designed to potentially enhance delivery performance and optimize targeting for your whatsapp marketing broadcasts using meta’s internal intelligence signals — all at the same cost as cloud api based messaging (as of july 1st, 2025 ) 1\ overview meta’s mm lite api uses internal data signals to determine which users in your uploaded contact list are most likely to receive your marketing messages successfully in addition to the regular broadcast to the entire list, mm lite intelligently selects and prioritizes delivery based on meta’s insights — improving delivery performance while reducing delivery waste this api is ideal for businesses looking to maximize delivery rates for marketing messages improve message performance without needing to change template structure future proof their broadcast strategy with meta’s smart delivery system 2\ feature highlights 2 1 optimized delivery performance high quality messages may experience equal or higher delivery rates compared to standard cloud api broadcasts — while retaining the same pricing 2 2 smart audience filtering broadcasts are delivered based on the uploaded list, using meta’s backend intelligence to identify recipients with the highest delivery probability 2 3 conversion tracking support compatible with meta pixel and conversions api for tracking user actions such as add to cart checkout purchase note no changes are needed if you already use conversion tracking on your existing setup 2 4 exclusive capabilities mm lite includes advanced features not available in cloud api message time to live (ttl) optimized message filtering using meta’s internal delivery quality signals 2 5 seamless template compatibility no updates are required to your existing templates or payloads mm lite works with your current marketing templates without any structural changes 3\ enablement process 3 1 internal enablement by engati engati will coordinate with your bsp (e g , 360dialog) to onboard your number and enable mm lite entitlements 3 2 confirmation once your account is enabled, you’ll receive a confirmation email from the engati team 3 3 steps via 360dialog if 360dialog is your bsp, use the appropriate link below to complete the mm lite onboarding existing clients https //metaonboarding 360dialog io/ new signups https //metaonboarding 360dialog io/onboarding/cn5kgipa/ reference mm lite onboarding documentation 4\ broadcast toggle visibility once mm lite is successfully enabled, you will see the “enable mm lite” toggle when creating a new broadcast, only if all of the following conditions are met channel whatsapp broadcast type marketing message type template message screenshot placeholder enable mm lite toggle 5\ key notes post enablement 5 1 analytics & reporting analytics remain unchanged all metrics are available under the execution page 5 2 template compatibility continue using your existing marketing templates no changes to template structure or message payload are needed 5 3 limitations available only for marketing message templates not supported for utility or otp message types